Refund policy

All Sales Are Final* We do not accept returns, exchanges or refunds. Please note, Marie J Collections 1 reserves the right to refuse all returns.

In the unlikely event that a product arrives not as described, we will only send replacements for damaged/missing products within 14 days of receipt of the package. Customer must provide photos of the issue, including packing slip.

You can cancel for a full refund. We have updated our return policy so you can cancel any unshipped order at any time for a full refund.

We appreciate your patience and understanding as we work through this together.

Thank you so much for your support!

*Please understand that business days do not include weekends or holidays such as New Year’s Day, Martin Luther King Jr. Day, President’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas

*For any orders placed on or after September 16th, 2020, our refund policy has been updated to allow customers to cancel all unshipped orders at any time for a full refund. If you wish to cancel or have any questions, please contact customer service at heymarie@mariejcollections.com.